The Wilko is a British high-street chain that deals in homewares and household goods. Now, they have featured their official Wilko customer experience feedback program that you can complete and get entry into sweepstakes to get the chance of winning a £100 gift card.
From 1930 to 1941, its former name was Wilkinson Cash Stores. From 1941 to 2014, its former name was Wilkinson Hardware Stores. The store was established by James Kemsey and his fiancee Mary Cooper in 1930.
Wilko operates more than 413 Stores in various locations in the United Kingdom. The company main headquarters are located in Workshop, England, the United Kingdom.
Their stores sell various items including toiletries, DIY, pet supplies, basic groceries, consumer good, stationery, and much more. In 2014, the company reported a revenue of £1,501 million. Currently, Lisa Wilkinson is the director of Wilko Retail Ltd.
This survey is completely oriented towards collecting honest feedback from their customers to know the customer service satisfaction level. The complete information about the Wilko survey, rules to consider, rewards to earn, and step by step guide to complete the survey are given below.
- 1 What is Wilkohaveyoursay Survey?
- 2 Steps for Complete the Wilko Customer Feedback Survey
What is Wilkohaveyoursay Survey?
Wilkohaveyoursay is basically a customer satisfaction survey program where their customers can give their valuable opinions, suggestions, complaints, and get entry into sweepstakes drawing to win rewards.
Wilko guest satisfaction program will provide valuable feedback and suggestions to the decision-makers of Wilko so that they will work on the service gap and improve their customer service, product quality, and other aspects.
|Survey Name||Wilko Customer Feedback Survey|
|Rewards||Win Win £100 Gift Card|
|Store Receipt Required?||No|
Resultant, the customers will get better and improved customer service and product quality whenever next time they visit the Wilko store.
All the questions asked in the survey will be related to your recent visit experiences to Wilko like the availability of the products, price, quality of the offered items, customer service, customer satisfaction, store environment, interior, location, and much more.
It is believed that customers will give their honest unbiased feedback for the betterment of Wilko. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
Complete the WilkoFeedback satisfaction survey to get the chance of winning some great rewards like a £100 gift card.
Wilko Satisfaction Survey Requirements
Below, we have listed some basic requirements that need to be fulfilled before you participate in the survey. They are very necessary for the successful completion of the feedback program.
? A valid purchase receipt from the Wilko store.
? The participants must be able to recall the last visit experience at the Wilko store.
? You will need access to a desktop/ laptop/ smartphone/ tablet.
? A fast working internet connection or Wi-Fi connection.
? You can also take part in the survey feedback program without a purchase receipt. Follow the below guide to know more.
Prizes to Avail by Completing Wilko Listens Survey
All you have to do is follow and execute the below guide to complete the Wilko customer experience feedback program. In return for your honest feedback and valuable suggestions, you will get entry into sweepstakes drawing to win rewards.
On the completion of the survey, the participants will get entry into sweepstakes to get the chance of winning a £100 gift card.
The gift card comes with a validity period. Therefore, the gift card must be used before it gets expired.
Wilko Retail Ltd is working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment on their future visits.
Rules to Participate in Wilko Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
? The prize cannot be transferred or substituted.
? You must able to read and understand the English language.
? At the time of participating in the feedback survey, the participant’s age must be 18 or above.
? The participants must not have any relationship with any of the employees of Wilko.
? The employees of Wilko cannot participate in the survey.
? Make sure that the survey entry code is printed on the purchase receipt of the Wilko store.
? One prize will be drawn per month.
? You can also participate in the survey without purchase receipt via the phone entry method.
? The feedback provided in the survey must be unbiased.
? The participants must be legal residents of the United Kingdom.
? The participant must provide a valid email address and contact number.
? The date of purchase must be printed on the store receipt.
? The online entry method requires the purchase receipt.
? The prize must be claimed within 7 days.
? One prize in any 12 weeks.
? The time of purchase must be printed on the store receipt.
? The amount spent must be printed on the store receipt.
Steps for Complete the Wilko Customer Feedback Survey
Below, we have mentioned the detailed steps to participate in the survey program. Two methods for participating in the survey are mentioned. One follows with the purchase receipt. No purchase is required in the phone entry method.
Method #1: Online Method
- The participants have to simply click on the below links to begin the survey:www.wilkoinsiders.com
- Next, select where would you like to share your feedback.
- Now, enter the amount spent the same as printed on the purchase receipt.
- Here, enter the date and time of purchase in the required field.
- Then enter the survey entry code in the required fields.
- Here, click on the Next button and the survey will begin.
- A number of questions will appear on your screen. All the questions will be related to your last order delivery from the Wilko.
- All the questions asked in the survey will be related to your recent visit experience to Wilko like the availability of the products, price, quality of the offered items, customer service, customer satisfaction, store environment, interior, location, and much more.
- We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
- Rate the answers as per your experience.
- Next, fill your basic contact details.
- Once filled, click on Proceed and you get the entry into the sweepstakes drawing.
- Congrats on completing the wilkohaveyoursay survey.
Method #2: Phone Entry Method (Without Purchase Receipt)
You can also enter the Wilkoexperience using a telephone. You just need to follow and execute the below steps to enter into the survey:-
1. First, dial 08000329329.
2. Now, answer all the asked questions honestly. All the questions will be related to your recent visit to the Wilko store.
3. That’s it. Complete the survey on the phone and get your entry into the sweepstakes to win a £100 gift card.
Facing any issues then you can easily contact Wilko customer service to get instant assistance. Below we have provided the Wilko customer service contact number, and address for assistance.
Wilko Customer Service Contact Number
The customer service contact number of Wilko is given below. You can call on this number and get instant support.
The address of Wilko is given below:
Wilko Customer Care
Nottinghamshire, S80 3EG.
Few More Words
Just follow the above-featured guide to complete the wilkohaveyoursay survey and get entry into sweepstakes drawing to get the chance of winning a £100 gift card. The rules to consider rewards to earn, and step by step guide is already discussed above. Comment below your queries. We will give our best to resolve them. Stay tuned and Have a nice day.