Now, they have featured their official Roundy’s customer experience feedback program that you can complete and get entry into sweepstakes to get the chance of winning 50 fuel points or a $5000 Kroger gift card.
Roundy’s is a grocery store chain. Roundy’s operates more than 145 supermarkets and 99 pharmacies. The company was founded in 1872 by William E. Smith, Judson Roundy, and Sidney Hauxhurst. Their stores are located in the states of Illinois and Wisconsin. The company main headquarters are located in Milwaukee, Wisconsin, United States.
The Roundy’s is the subsidiary of a giant American retail company called Kroger. Currently, there are more than 20,000 employees are working at various stores of Roundy’s. Their various stores deal in dairy, frozen food, meat, seafood, deli, pharmacy, snacks, bakery, and much more. Actually, it sends products under four brands Metro Market, Copps Food Centers, Pick’n Save, and Mariano’s Fresh Market.
Conducting an online survey is the best successful method when it comes to collect honest and reliable feedback, suggestions, complaints, and opinions about the product’s quality and customer service.
This survey is completely oriented towards collecting honest feedback from their customers to know the customer service satisfaction level. The complete information about the Roundy’s survey, rules to consider, rewards to earn, and step by step guide to complete the survey are given below.
- 1 What is RoundysExperience Survey?
- 2 Steps for Completing the Roundy’s Customer Feedback Survey
What is RoundysExperience Survey?
Roundyslistens is basically a customer satisfaction survey program where their customers can give their valuable opinions, suggestions, complaints, and get entry into sweepstakes drawing to win rewards.
Roundy’s guest satisfaction program will provide valuable feedback and suggestions to the decision-makers of Roundy’s so that they will work on the service gap and improve their customer service, product quality, and other aspects.
|Survey Name||RoundysExperience Survey|
|Rewards||Win $5,000 Gift Card|
|Store Receipt Required?||NO|
Resultant, the customers will get better and improved customer service and product quality whenever next time they visit the Roundy’s supermarket.
All the questions asked in the survey will be related to your recent order placed on Roundy’s like the availability of the products, price, quality of the offered items, customer service, customer satisfaction, store environment, interior, location, and much more.
It is believed that customers will give their honest unbiased feedback for the betterment of Roundy’s. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
Complete the RoundysFeedback satisfaction survey to get the chance of winning some great rewards like 50 fuel points or a $5000 Kroger gift card.
Roundy’s Satisfaction Survey Requirements
Below, we have listed some basic requirements that need to be fulfilled before you participate in the survey. They are very necessary for the successful completion of the feedback program.
? A valid purchase receipt from Roundy’s supermarket.
? The participants must be able to recall the last visit experience at Roundy’s store.
? You will need access to a desktop/ laptop/ smartphone/ tablet.
? A fast working internet connection or Wi-Fi connection.
? You can also take part in the survey feedback program without a purchase receipt. Follow the below guide to know more.
Prizes to Avail by Completing Roundy’s Listens Survey
All you have to do is follow and execute the below guide to complete the Roundy’s customer experience feedback program. In return for your honest feedback and valuable suggestions, you will get entry into sweepstakes drawing to win rewards.
On the completion of the survey, the participants will get entry into sweepstakes to get the chance of winning 50 fuel points.
The participants can also win a $5000 or $100 Kroger gift card.
The gift card comes with a validity period. Therefore, the gift card must be used before it gets expired.
Roundy’s is working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment on their future visits.
Checkout:- Del Taco Guest Satisfaction Survey
Rules to Participate in Roundy’s Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
? The prize cannot be transferred or substituted.
? You must able to read and understand the English or Spanish language.
? At the time of participating in the feedback survey, the participant’s age must be 18 or above.
?The participants must not have any relationship with any of the employees of Roundy’s.
? The employees of Roundy’s cannot participate in the survey.
? Make sure that the entry ID is printed on the purchase receipt of Roundy’s store.
? The participant can only enter just once a month.
? You can also participate in the survey without purchase receipt via the mail-in entry method.
? The feedback provided in the survey must be unbiased.
? The participants must be legal residents of Canada, the United Kingdom, or the United States.
? The participant must provide a valid email address and contact number.
? The date of purchase must be printed on the store receipt.
? The online entry method requires the purchase receipt.
? No photocopy entries are eligible for a mail-in entry.
? There is a limit of one entry per mail-in envelope.
? The time of purchase must be printed on the store receipt.
? Just one entry is allowed per family.
Steps for Completing the Roundy’s Customer Feedback Survey
Below, we have mentioned the detailed steps to participate in the survey program. Two methods for participating in the survey are mentioned. One follows with the purchase receipt. No purchase is required in the mail-in entry method.
Method #1: Online Method:
- The participants have to simply click on the below links to begin the survey:
- Next, select the language in which you want to proceed with the survey.
- Now, enter the entry ID the same as printed on the purchase receipt.
- Here, enter the date of purchase in the required field.
- Then enter the time of purchase in the required fields.
- Here, click on the Next button and the survey will begin.
- A number of questions will appear on your screen. All the questions will be related to your last order delivery from the Roundy’s.
- All the questions asked in the survey will be related to your recent order placed on Roundy’s like the availability of the products, price, quality of the offered items, customer service, customer satisfaction, store environment, interior, location, and much more.
- We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
- Rate the answers as per your experience.
- Next, fill your basic contact details.
- Once filled, click on Proceed and you get the entry into the sweepstakes drawing.
- Congrats on completing the RoundysFeedback survey.
Method #2: Mail-in Entry (Without Purchase Receipt):
1. Take a postcard of 3″ x 5″ and a pen.
2. Write down the following details on the paper:-
– Phone number
3. Next mail this entry to Roundy’s customer survey monthly sweepstakes address.
Facing any issues then you can easily contact Roundy’s customer service to get instant assistance. Below we have provided the Roundy’s customer service contact number, fax number, and corporate address for assistance.
> Roundy’s Customer Service Contact Number:-
The customer service contact number of Roundy’s is given below. You can call on this number and get instant support.
> Roundy’s Fax Number:
The fax number of Roundy’s is given below:
> Roundy’s Corporate Address:
The corporate address of Roundy’s is given below:
Roundy’s Supermarket, 875 East Wisconsin Avenue, Milwaukee, Wisconsin 53202-5404, United States.
Few More Words
Just follow the above-featured guide to complete the RoundysFeedback survey and get entry into sweepstakes drawing to get the chance of winning 50 fuel points or a $5000 Kroger gift card. The rules to consider rewards to earn, and step by step guide is already discussed above. Comment below your queries. We will give our best to resolve them. Stay tuned and Have a nice day.