The first and original Publix store was opened by George W. Jenkins on 6 September 1930 in Winter Haven, Florida, United States. Publix Super Markets, Inc is an American supermarket chain.
Currently, there are more than 1270 Publix stores in the southeastern United States including 188 in Georgia, 46 in Tennessee, 77 in Alabama, 46 in North Carolina, 809 in Florida, 15 in Virginia, and 63 in South Carolina.
There are more than 197,000 employees are working at various Publix supermarkets. The company has reported a revenue of $38.1 billion in 2019 and a net income of $3.001 billion in 2019.
Todd Jones is working as the chief executive officer in Publix. The company reported $34.6 billion US dollars in sales in 2017.
Now, they have featured their official Publix customer experience survey to get entry into sweepstakes to win $1000 gift card. This survey is completely oriented towards collecting honest feedback from their customers to know the customer service satisfaction level.
- 1 Publix Customer Feedback Survey
- 2 Steps for Completing the Publix Customer Experience Survey
Publix Customer Feedback Survey
Publix listens is basically a customer satisfaction survey & sweepstakes program where their customers give their valuable opinions, suggestions, complaints and get entry into sweepstakes drawing and win great rewards.
Complete the Publix survey to get the entry in sweepstakes to get the chance to win some great rewards. The winner participants can either win a $1000 Publix gift card.
Publix’s guest satisfaction program will provide valuable feedback and suggestions to decision-makers of Publix so that they will work on the service gap and improve their customer service and product quality.
Publix listens Survey Information
|Survey Name||Publix listens|
|Rewards||Win $1000 Gift Card|
|Store Receipt Required?||Yes|
Resultant, the customers will get better and improved customer service and product quality whenever next time they visit the Publix store in the future.
All the questions asked in the survey will be related to your recent visit to Publix like the cleanliness of the store, co-operatives of the working staff, availability of the products, price, quality of the products, store environment, interior and much more.
It is believed that customers will give their honest unbiased feedback for the betterment of Publix. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
Publix Client Satisfaction Survey Requirements
Below, we have listed some basic requirements that need to be fulfilled before you participate in the survey. They are very necessary for the successful completion of the feedback program.
👉 A valid purchase receipt from Publix supermarket.
👉 Even, if you do not make a purchase at Publix store then still you can participate in the PublixFeedback survey. Just follow the below guide to know more.
👉 You will need access to a desktop/ laptop/ smartphone/ tablet.
👉 A fast working internet connection or Wi-Fi connection.
👉 The participants must be able to recall their last visit experience at the store.
Prize to Avail by Completing PublixListens Survey
All you have to do is follow and execute the below guide to complete the Publix customer experience feedback program. In return for your honest feedback and valuable suggestions, you will get entry into the sweepstakes drawing to get the chance to win a $1000 gift card.
The gift card comes with a validity period. Therefore, the gift card must be availed before it gets expired.
Publix is working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment in their future visits.
Rules to Participate in Publix Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
👉 The participants must be the permanent resident of Florida, Georgia, Alabama, South Carolina, North Carolina, and Tennessee.
👉 You must able to read and understand the language — English or Spanish.
👉 At the time of participating in the feedback survey, the participant’s age must be 18 or above.
👉 The participants must not have any relationship with any of the employees of Publix.
👉 The employees of Publix cannot participate in the survey.
👉 Make sure that the survey code of 16 digits must be printed on the purchase receipt of Publix.
👉 Making a purchase doesn’t increase your chance of winning.
👉 There are two ways to participate in the feedback survey – online method, and mail-in entry method
👉 The online method requires the purchase receipt including the survey access code.
👉 The mail-entry method doesn’t require a purchase receipt or survey access code.
👉 Every mail-in entry needs to be separately enveloped.
👉 There is a limit of one entry per household.
👉 All the taxes applicable are winner duty.
👉 The store number must be printed on the purchase receipt.
👉 The time of the visit must be printed on the purchase receipt.
Also read:- Family Dollar Survey
Steps for Completing the Publix Customer Experience Survey
Below, we have mentioned the detailed steps to participate in the survey program. This guide is divided into two methods to complete the survey. The online method requires the purchase receipt. No need to purchase receipt via mail-in entry method.
Method #1: By Online Entry
- The participants have to simply click on the below links to begin the survey:
- Next, select the language in which you want to proceed with the survey.
- Here, enter the 16 digits survey code the same as printed on the purchase receipt.
- Now, enter the store number and time of visit in the required fields.
- Now, hit the Next button.
- Here, the survey will begin.
- A number of questions will appear on your screen. All the questions will be related to your last visit to Publix supermarket.
- Questions will be related to the behavior of staff, billing time, availability of the desired item, cleanliness of the store and much more.
- We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
- Rate the answers as per your experience.
- Next, fill your basic contact details. These are required because they will contact you if you won the reward.
- Once filled, click on Proceed.
- Here, you got the entry into PublixListens sweepstakes.
- Congrats on completing the Publix survey.
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Method #2: By Mail-in Entry
You can also enter this customer feedback program without making a purchase at the Publix store. Just follow and execute the below steps.
1. Take an index paper or a sheet paper and a pen.
2. Write down the following details on the paper:-
– Phone number.
3. Mail this entry form to the following address:
Publix Customer Voice Survey Sweepstakes,
3300 Publix Corporate Parkway,
Lakeland, FL 33811.
Facing any issues then you can easily contact Publix customer service to get instant assistance. Below we have provided the Publix customer service contact number for assistance.
> Publix Customer Service Contact Number:-
The customer service contact number of Publix is given below. You can call on this number and get instant support.
Few More Words
Just follow the above-featured guide to complete Publix survey and get entry into the sweepstakes to get the chance of winning a $1000 gift card. The rules to consider, rewards to earn and step by step guide are already discussed above. Comment below your queries. We will give our best to resolve them. Stay tuned for more survey completion guides.