Curbside Express is a grocery delivery system. The deliveries are made from the nearby stores of Giant Eagle and Market District. Now, they have featured their official Curbside Express’s customer experience that you can complete and get entry into sweepstakes to get the chance of winning a $500 Giant Eagle gift card.
Giant Eagle is an American supermarket chain of grocery stores. The company main headquarters are located in O’Hara Township, Pennsylvania, United States of America. The company was founded on 31 August 1931.
Back in 1928, Chairs, Porters, Goldstein formed a grocery chain called Eagle Grocery. Right now, some stores of Market District and Giant Eagle offers grocery delivery system through the Curbside Express.
Currently, the company has more than 415 stores in various states of the United States. Through the Curbside Express, Giant Eagle aims to deliver fresh veggies, baked items, seafood, and fruits at home without any restrictions.
Conducting an online survey is the best successful method when it comes to collect honest and reliable feedback, suggestions, complaints, and opinions about the product’s quality and customer service.
This survey is completely oriented towards collecting honest feedback from their customers to know the customer service satisfaction level. The complete information about the Curbside Express survey, rules to consider, rewards to earn, and step by step guide to complete the survey are given below.
- 1 About Curbside Express Experience Survey
- 2 Steps for Completing the Curbside Express Customer Experience Survey
About Curbside Express Experience Survey
Curbside Express Listens is basically a customer satisfaction survey program where their customers give their valuable opinions, suggestions, complaints, and get entry into sweepstakes drawing to win rewards.
|Survey Name||Curbside Express Customer Satisfaction Survey|
|Rewards||Win $500 Gift Card|
|Store Receipt Required?||No|
Curbside Express’s guest satisfaction program will provide valuable feedback and suggestions to decision-makers of Curbside Express so that they will work on the service gap and improve their customer service, product quality, and other aspects.
Resultant, the customers will get better and improved customer service and product quality whenever next time they order on the Curbside Express portal.
All the questions asked in the survey will be related to your recent order placed on Curbside Express like the availability of the products, price, quality of the offered items, delivery time, delivery service, customer satisfaction, and much more.
It is believed that customers will give their honest unbiased feedback for the betterment of Curbside Express. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
Complete the Curbside Express’s satisfaction survey to get the chance of winning some great rewards like a $500 Giant Eagle gift card.
Curbside Express Satisfaction Survey Requirements
Below, we have listed some basic requirements that need to be fulfilled before you participate in the survey. They are very necessary for the successful completion of the feedback program.
? A valid purchase receipt from the Curbside Express delivery.
? The participants must be able to recall the last delivery experience of Curbside Express.
? You will need access to a desktop/ laptop/ smartphone/ tablet.
? A fast working internet connection or Wi-Fi connection.
? You can also take part in the survey feedback program without a purchase receipt. Follow the below guide to know more.
Prizes to Avail by Completing Curbside Express Listens to Survey
All you have to do is follow and execute the below guide to complete the Curbside Express customer experience feedback program. In return for your honest feedback and valuable suggestions, you will get entry into sweepstakes drawing to win rewards.
On the completion of the survey, the participants will get entry into sweepstakes to get the chance of winning a $500 Giant Eagle gift card.
The gift card comes with a validity period. Therefore, the gift card must be used before it gets expired.
Curbside Express is working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment on their future orders.
Check out:- Oakley Customer Satisfaction Survey
Rules to Participate in Curbside Express’s Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
? The prize cannot be transferred or substituted.
? You must able to read and understand the English language.
? At the time of participating in the feedback survey, the participant’s age must be 18 or above.
? The participants must not have any relationship with any of the employees of Giant Eagle.
? The employees of Giant Eagle cannot participate in the survey.
? Make sure that the survey code is printed on the purchase receipt of Curbside Express order delivery.
? The participant can enter the sweepstake a limit of once every month.
? You can also participate in the survey without purchase receipt via the mail-in entry method.
? The feedback provided in the survey must be unbiased.
? The participants must be legal residents of Canada, Puerto Rico, or the United States.
? The participant must provide a valid email address and contact number.
? The store number must be printed on the purchase receipt.
? The online entry method requires the purchase receipt.
? No photocopy entries are eligible for a mail-in entry.
? There is a limit of one entry per mail-in envelope.
? The date and time of purchase must be printed on the purchase receipt.
Steps for Completing the Curbside Express Customer Experience Survey
Below, we have mentioned the detailed steps to participate in the survey program. Two methods for participating in the survey are mentioned. One follows with the purchase receipt. No purchase is required in the mail-in entry method.
Method #1: Online Method
- The participants have to simply click on the below links to begin the survey:
- Next, select the language in which you want to proceed with the survey.
- Now, enter the survey code the same as printed on the purchase receipt.
- Here, enter the store number in the required field.
- Then enter the date and time of purchase in the required fields.
- Here, click on the Next button and the survey will begin.
- A number of questions will appear on your screen. All the questions will be related to your last order delivery from the Curbside Express.
- All the questions asked in the survey will be related to your recent order delivery from Curbside Express like the availability of the products, price, quality of the offered items, delivery time, delivery service, customer satisfaction, and much more.
- We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
- Rate the answers as per your experience.
- Next, fill your basic contact details.
- Once filled, click on Proceed and you get the entry into the sweepstakes drawing.
- Congrats on completing the Curbside Express Listens to survey.
Method #2: Mail-in Entry (Without Purchase Receipt)
1. Take a postcard of 3″ x 5″ and a pen.
2. Write down the following details on the paper:-
– Phone number
3. Next mail this entry to the Curbside Express address.
Facing any issues then you can easily contact Curbside Express’s customer service to get instant assistance. Below we have provided the Curbside Express’s customer service contact number for assistance.
> Curbside Express Customer Service Contact Number:-
The customer service contact number of Curbside Express is given below. You can call on this number and get instant support.
Just follow the above-featured guide to complete the Curbside ExpressListens survey and get entry into sweepstakes drawing to get the chance of winning a $500 gift card. The rules to consider rewards to earn, and step by step guide are already discussed above. Comment below your queries. We will give our best to resolve them. Stay tuned and Have a nice day.