Charleys Philly Steaks also known as Charley’s is an American restaurant chain. Now, they have featured their official TellCharleys customer survey that you can complete to win free coupons that can be redeemed to get offers and discounts as printed on the purchase receipt.
Charley Shin worked in his mother’s Japanese/Korean restaurant in Columbus, Ohio. He was studying real estate at Ohio state university.
He convinced his mother to take a break to sell the restaurant and invest in Charley’s. It was a 450 sq. ft. the restaurant across the street from Ohio State’s campus. They turned the grill around to face the customer. Therefore, customers become able to see their cooked food.
The company headquarters are located in Columbus, Ohio, United States. Right now, there are more than 600 Charleys Philly Steaks are operating in 46 states of the United States of America, Puerto, and 16 other countries. Charleys Philly Steaks is a restaurant chain of Philly cheesesteak stores. At their restaurant, you can enjoy mouth-watering submarine sandwiches and delicious Philly Steak.
Conducting an online survey is the best successful method when it comes to collect honest and reliable feedback, suggestions, complaints, and opinions about the food’s quality, taste, and customer service.
This survey is completely oriented towards collecting honest feedback from their customers to know the customer service satisfaction level. The complete information about the TellCharleys survey, rules to consider, rewards to earn, and step by step guide to complete the survey are given below.
- 1 What is Charley’s Guest Satisfactory Survey?
- 2 Steps for Complete the TellCharleys Customer Experience Survey
What is Charley’s Guest Satisfactory Survey?
TellCharleys is basically a customer satisfaction survey program where their customers can give their valuable opinions, suggestions, complaints to the administration, and get a coupon code that can be used to win rewards.
|Survey Name||TellCharleys Customer Experience Survey|
|Rewards||Free Fries & Drink|
|Store Receipt Required?||Yes|
Charley’s guest feedback program will provide valuable feedback and suggestions to decision-makers of Charleys Philly Steaks restaurants so that they will work on the service gap and improve their customer service and food quality.
Resultant, the customers will get better and improved customer service and food quality whenever next time they visit the Charleys Philly Steaks restaurant in the future.
All the questions asked in the survey will be related to your recent visit to Charley’s like the cleanliness of the restaurant, behavior of the working staff, availability of the food dishes, price, taste, quality of the food, experience, restaurant environment, interior, billing time, location and much more.
It is believed that customers will give their honest unbiased feedback for the betterment of Charley’s restaurants. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
Complete Charley’s satisfaction survey to get the chance to win a free coupon that can be redeemed to get offers and discounts as printed on the purchase receipt.
Charley’s Client Satisfaction Survey Requirements
Below, we have listed some basic requirements that need to be fulfilled before you participate in the survey. They are very necessary for the successful completion of the feedback program.
? A valid purchase receipt from Charley’s restaurant.
? The participants must be able to recall their last visit experience at the restaurant.
? You will need access to a desktop/ laptop/ smartphone/ tablet.
? A fast working internet connection or Wi-Fi connection.
? It will take 5 to 10 minutes for the completion of the survey.
Prize to Avail by Completing Charley’s Listens Survey
All you have to do is follow and execute the below guide to complete the www.tellcharleys.com survey. In return for your honest feedback and valuable suggestions, you will win free coupon code.
The coupon code comes with a validity period. Therefore, the coupon code must be used before it gets expired.
You can use the coupon to redeem the offers and discounts as printed on the purchase receipt.
Charley’s is working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment in their future visits.
Rules to Participate in Charley’s Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
? The prize cannot be transferred or substituted.
? You must able to read and understand the English or Spanish language.
? At the time of participating in the feedback survey, the participant’s age must be 18 or above.
? The participants must not have any relationship with any of the employees of Charleys Philly Steaks.
? The employees of Charleys Philly Steaks cannot participate in the survey.
? Make sure that the survey code is printed on the purchase receipt.
? The participants must be the legal resident of the United States of America.
? The feedback provided in the survey must be unbiased.
? Make sure to carry the coupon code along with the purchase receipt on your next visit to redeem rewards.
? TellCharleys surveys must be taken online to eligible for the rewards.
? The participants must provide their valid e-mail address, phone number, and other contact details.
? The restaurant number must be printed on the purchase receipt.
Steps for Complete the TellCharleys Customer Experience Survey
Below, we have mentioned the detailed steps to participate in the survey program.
- The participants have to simply click on the below links to begin the survey:
- Here, select the language in which you want to proceed – English or Spanish.
- Now, enter the restaurant number the same as printed on the purchase receipt.
- Next, enter the survey code in the required field the same as printed on the restaurant receipt.
- Now, click on the submit button.
- Here, the survey will start.
- A number of questions will appear on your screen. All the questions will be related to your last visit to Charley’s restaurant.
- All the questions asked in the survey will be related to your recent visit to Charley’s like the cleanliness of the restaurant, behavior of the working staff, availability of the food dishes, price, taste, and quality of the food, experience, restaurant environment, interior, location and much more.
- We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
- Rate the answers as per your experience.
- Next, fill your basic contact details.
- Once filled, click on Proceed.
- Congrats on completing the TellCharleys survey.
- Write down the coupon code on the purchase receipt. Make sure to take the purchase receipt along with the coupon code to redeem offers and discounts as printed on the restaurant receipt.
Facing any issues then you can easily contact Charleys Philly Steaks customer service to get instant assistance. Below we have provided the customer service contact number of Charley’s for assistance.
> Charley’s Customer Service Contact Number:
The customer service contact number of Charley’s is given below:
Few More Words
Just follow the above-featured guide to complete the TellCharleys feedback survey and win coupon code to redeem offers and discounts as printed on the restaurant receipt. The rules to consider rewards to earn, and step by step guide is already discussed above. Comment below your queries. We will give our best to resolve your queries. Stay tuned for regular updates.