Smashburger was founded by Rick Schaden and Tom Ryan around in 2007 in Denver, Colorado. When it comes to the delicious mouthwatering hamburgers, everyone goes to the nearest Smashburger outlet.
Smashburger is an American fast-casual restaurant chain in the United States. There are more than 370 corporate and franchise restaurants in nine countries including Canada, El Salvador, Saudi Arabia, United States, Costa Rica, United Kingdom, Panama, and more.
The company main headquarters are located in Denver, Colorado, U.S. Jollibee Foods Corporation is the parent company of Smashburger. Apart from delicious hamburgers, they also serve chicken sandwiches, french fries, soft drinks, hamburgers, salads, shakes, and other food items. The company reported revenue of $338.3 million dollars in 2016.
Now, they have featured their official Smashburger customer experience survey to get validation code that can be redeemed to get a $1 off discount coupon or any other offer as printed on the purchase receipt. This survey is completely oriented towards collecting honest feedback from their customers to know the customer service satisfaction level.
The complete information about the TellSmashburger survey, rules to consider, rewards to earn and step by step guide to complete the survey are given below.
Smashburger Listens is basically a customer satisfaction survey program where their customers give their valuable opinions, suggestions, complaints to the administration and get a validation code that can be used to win rewards.
Complete the Smashburger satisfaction survey to get the chance to win some great rewards and offers as printed on the purchase receipt. The winner participants can also win a $1 off coupon code.
Smashburger’s guest feedback program will provide valuable feedback and suggestions to decision-makers of Smashburger restaurants so that they will work on the service gap and improve their customer service and product quality.
Resultant, the customers will get better and improved customer service and product quality whenever next time they visit the Smashburger restaurant in the future.
All the questions asked in the survey will be related to your recent visit to Smashburger like the cleanliness of the restaurant, co-operatives of the working staff, availability of the food items, price, quality and taste of the food, restaurant environment, interior and much more.
It is believed that customers will give their honest unbiased feedback for the betterment of Smashburger restaurants. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
Below, we have listed some basic requirements that need to be fulfilled before you participate in the survey. They are very necessary for the successful completion of the feedback program.
? A valid purchase receipt from the Smashburger restaurant.
? The participants must be able to recall their last visit experience at the restaurant.
? You will need access to a desktop/ laptop/ smartphone/ tablet.
? A fast working internet connection or Wi-Fi connection.
? It will take 5 to 10 minutes for the completion of the survey.
Prize to Avail by Completing Smashburger Listens
All you have to do is follow and execute the below guide to complete the TellSmashburger customer experience feedback program. In return for your honest feedback and valuable suggestions, you will $1 off discount coupon or other prizes as printed on the purchase receipt.
The participants can also win any other rewards, offers, discount coupons or prizes as printed on the purchase receipt.
The validation code comes with a validity period. Therefore, the validation code must be used before it gets expired.
You can use the won discount coupon on your next purchase at the restaurant to get some extra discount.
Smashburger are working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment in their future visits.
Rules to Participate in Smashburger Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
? The prize cannot be transferred or substituted.
? You must able to read and understand the English language.
? At the time of participating in the feedback survey, the participant’s age must be 18 or above.
? The participants must not have any relationship with any of the employees of Smashburger.
? The employees of Smashburger cannot participate in the survey.
? Make sure that the store number must be printed on the purchase receipt.
? The check number must be printed on the purchase receipt.
? The time of the visit must be printed on the restaurant receipt.
? The date of the visit must be printed on the receipt.
? One user can only enter just once a month.
? The TellSmashburger survey must be taken online to eligible for the rewards.
? The feedback provided in the survey must be unbiased.
? Just one entry is allowed per family.
? The participants must be the legal resident of the United States of America or Canada.
Steps for Completing the Smashburger Customer Experience Survey
Below, we have mentioned the detailed steps to participate in the survey program.
The participants have to simply click on the below links to begin the survey:
Now, enter the store number the same as printed on the purchase receipt.
Now, enter the date of the visit in the required fields.
Then, enter the time of visit in the required fields.
Here, enter the check number the same as printed on the receipt.
Click Next and the survey will begin.
A number of questions will appear on your screen. All the questions will be related to your last visit to the Smashburger restaurant.
All the questions asked in the survey will be like the cleanliness of the restaurant, co-operatives of the working staff, availability of the food products, price, quality and taste of the food, restaurant environment, interior and much more.
We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
Rate the answers as per your experience.
Next, fill your basic contact details.
Once filled, click on Proceed.
Congrats on completing the SmashburgerFeedback survey.
Write down the validation code on the purchase receipt. Make sure to take the purchase receipt along with the validation code to redeem rewards as printed on the receipt or $1 off coupon code.
Any Issues?
Facing any issues then you can easily contact Smashburger customer service to get instant assistance. Below we have provided the corporate office address and online contact link of Smashburger for assistance.
> Smashburger Corporate Office Address:
The corporate office address is given below :
– 1201 16th St, 80202 Denver, Colorado, United States.
Just follow the above-featured guide to complete the Smashburger feedback survey and get the validation code to redeem the offer printed on the purchase receipt or $1 off coupon code. The rules to consider, rewards to earn and step by step guide are already discussed above. Comment below your queries. We will give our best to resolve them. Stay tuned.
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