Ready to submit your suggestion or complaint on USPS PostalExperience Survey? Looking for the guide for steps to follow and execute in order to take the Postalexperience survey? Your search ends here. In this article, we have discussed the Complete steps to follow to take the USPS PostalExperience Survey.
PostalExperience Survey is a Customer Service feedback program of USPS (United States Postal Service). The Customers of USPS can submit their honest feedback at www.postalexperience.com/pos. You must have a receipt you received at the time of booking the Package at the USPS branch containing the Tracking Number printed on it.
Below, we have also discussed the requirements to fulfill for participation in the USPS Postal Experience feedback. Read the below guide to get the complete information.
PostalExperience Survey is basically a customer feedback survey where USPS customers can give their valuable opinions, suggestions, complaints about the customer service of the united states postal service. Their opinions and suggestions will provide valuable feedback to decision-makers of the united states’ service so that they will work on the service gap and improve their customer service.
As a result, the customers will get better service whenever next time they avail of any service at the United States Postal. Feedback will help the USPS to improve their service. Overall, it will result in the betterment of the organization. You may also like Take an Official Survey @ RegalCinemas and Win a $100 Gift Card.
? On the homepage, you will be asked to select the language. Select the language in which you want to continue — English or Spanish.
? Once language selected. Click on Next.
? On the next page, a well-explained introduction of services offered by USPS and some other general information will be shown to you.
? Simply, click on Next to head towards further steps.
? Now, you have to enter the postal code. You will find the postal code printed on the receipt you received while purchasing service at USPS.
? Now, fill the same postal code in the required field.
? Here, a list of USPS branches will appear on your computer screen that falls under the entered postal code.
? Simply, select the correct USPS branch then click on the Next button.
? You have to enter the date of purchase. Don’t remember the date? Don’t worry. The date of purchase is printed on the receipt you received at the time of purchasing service at the USPS branch.
? Now, the Survey will start.
? Here, you have to answer a number of questions. Questions will be related to the last visit to the USPS branch. Therefore, remember your experience last time you visited at USPS branch.
? The motive of the questions asked in the PostalExperienceis to get the right feedback from the customers in order to fill the gaps in customer service. Overall, it will improve the organization’s performance. Therefore, answer all the questions honestly.
? After the survey gets completed, you will be thanked for taking the USPS PostalExperience Survey then you will be redirected to a new page.
? Congrats! On completing the USPS PostalExperience Survey.
USPS International Tracking
USPS or we can say United States Postal Service is one of the biggest postal services in the entire United States of America. They are also known for their best shipping services in the US. They also deliver packages all around the world.
Mostly, it is seen that Updates on various international shipping and delivery sites gets delayed because of restrictions on updating each movement.
On the other side, the United States Postal Service has presented a solution for this. They have featured a dedicated web portal for international delivery and shipping tracking. Therefore, customers of USPS who have sent their packages using their international delivery and shipping service can get updates on tracking anytime. You can also Take the Official Applebees Survey and Win $1000.
Steps to Get The Latest Updates on International Package
1. Open your web browser and type the following address in your browser’s address bar:
2. You have to enter the tracking number of your Package. You can find the tracking number on the receipt that you received from the USPS office when you submitted your package.
3. Simply, fill in the same tracking number in the text box.
4. Now, click on the Submit button.
5. Here, you will find the latest updates on your international Package shipment.
Tip #1: If you have more than 1 tracking number against your packages then you can enter the Tracking Numbers at once. The USPS International Package tracking portal allows you to enter more than one Tracking numbers at once. 35 tracking numbers are accepted by the text box.
How to Track Shipments Using USPS Mobile?
United States Postal Service have also featured their mobile applications for both Android and iOS devices. Thus, the regular customers or those who mostly use USPS for Package shipment and delivery can check the tracking Updates of their Packages on the go because every time accessing the online USPS package tracking web portal may be hectic.
The USPS mobile application will not only make you easily track the packages but also saves you a lot of precious time. You can track your domestic and International USPS Package shipments and delivery status on the go.
If you are an Android device user then you can download the USPS mobile app from Google Play Store or, if you are an iOS device user then you can download this application from App Store.
Salient Features of USPS Mobile App
The USPS Mobile app does not only let you track your package shipment and delivery status details but also offers some essential features within the app. Below, we have listed some salient features of the USPS Mobile app:
1. Find the nearest USPS branch.
2. Request USPS to hold your package.
3. Calculate the estimated shipping costs.
4. Find Zip Codes of various locations.
5. Schedule a pickup for the next day.
6. And, much more.
How Do I Talk To A Real Person at USPS in 2020
If your queries or problem are not resolved by submitting the United States Postal Service official PostalExperience Survey then you can contact a real person at USPS. All you have to do is follow the best steps in order to talk to a real person at USPS.
1. First, dial the USPS customer service phone number: 18002758777.
2. Now, you have to enter the Zip code of your location then Confirm your entry.
3. Then, say No when prompted about the privacy policy.
4. After a few seconds, some voice commands for options will be promoted to you.
Tip #2: If all USPS customer service executives are busy at the moment you are calling, then simply you can also request a callback at a later point in time.
Conclusion
You can submit the USPS PostalExperience Survey if you have some complaints or suggestions in your mind. PostalExperience is motivated towards improving customer service by collecting real feedback from their customers. As a result, feedback will be taken seriously and you will find better service your next time purchasing Service at the United States Postal Service.
We have discussed the Complete guide to follow in order to take the PostalExperience Survey. We also discussed the USPS International Tracking and USPS Mobile app. Followed by the Customer Service contact or the USPS Customer Service executive. Comment below if you have any questions in your mind.
I am David Warner and Working in Customer Satisfaction Survey.
Reader Interactions
Comments
stephen moseysays
I sent a package to Ontario Canada on 05/27/2020 tracking number is EH014652846US . The package
never got to the address . Talked to the post office where I sent it from, they gave me a 1800 222 1811
to talk with customer service. WE will do our best they told me, give us 15 days. Haven’t heard from anyone by mail, e mail or a phone call. Sent 60 dollars of goods and the cost to ship was 60 dollars.
![Rite Aid Survey - StoreSurvey.RiteAid.com and Win $1,000 [2022]](https://allsurveyzone.com/wp-content/uploads/2020/01/Rite-Aid-Survey-1.png "Rite Aid Survey - StoreSurvey.RiteAid.com and Win $1,000 [2022]")
I sent a package to Ontario Canada on 05/27/2020 tracking number is EH014652846US . The package
never got to the address . Talked to the post office where I sent it from, they gave me a 1800 222 1811
to talk with customer service. WE will do our best they told me, give us 15 days. Haven’t heard from anyone by mail, e mail or a phone call. Sent 60 dollars of goods and the cost to ship was 60 dollars.
when will someone talk to me please…….