The very first and former name of Portillos was The Dog House. The company was founded by Dick Portillo on 9 April 1963 in Villa Park, Illinois, United States. It is one of the most popular American fast-casual restaurant chains. The company main headquarters are located in Oak Brook, Illinois, United States. There are more than 60 Portillos restaurants are located in the United States.
There are more than 4,600 employees are working at various Portillos restaurants. The company reported a revenue of $339 million US dollars in 2017. Michael Osanloo is working at the chief executive officer in the company. The Portillos restaurants specialize in Italian beef, hot dogs, maxwell street polish like Chicago style food.
Now, they have featured their official Portillo’s customer experience survey to get validation code that can be redeemed to win free french fries or any other offer as printed on the purchase receipt. This survey is completely oriented towards collecting honest feedback from their customers to know the customer service satisfaction level.
The complete information about the TellPortillo survey, rules to consider, rewards to earn and step by step guide to complete the survey are given below.
- 1 TellPortillo’s Customer Feedback Survey
- 2 Steps for Completing the Portillo’s Customer Experience Survey
TellPortillo’s Customer Feedback Survey
Portillo’s Listens is basically a customer satisfaction survey program where their customers can give their valuable opinions, suggestions, complaints to the administration and get a validation code that can be used to win rewards.
Complete the Portillo’s satisfaction survey to get the chance to win some great rewards and offers as printed on the purchase receipt. The winner participants can also win free french fries.
|Survey Name||Portillo's Survey|
|Rewards||Win Free Gift Card|
|Store Receipt Required?||No|
Portillo’s guest feedback program will provide valuable feedback and suggestions to decision-makers of Portillo’s restaurants so that they will work on the service gap and improve their customer service and product quality.
Resultant, the customers will get better and improved customer service and product quality whenever next time they visit Portillo’s restaurant in the future.
All the questions asked in the survey will be related to your recent visit to Portillo’s like the cleanliness of the restaurant, co-operatives of the working staff, availability of the food items, price, quality and taste of the food, restaurant environment, interior and much more.
It is believed that customers will give their honest unbiased feedback for the betterment of Portillo’s restaurants. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
TellPortillo’s Client Satisfaction Survey Requirements
Below, we have listed some basic requirements that need to be fulfilled before you participate in the survey. They are very necessary for the successful completion of the feedback program.
👉 A valid purchase receipt from the Portillo’s restaurant.
👉 The participants must be able to recall their last visit experience at the restaurant.
👉 You will need access to a desktop/ laptop/ smartphone/ tablet.
👉 A fast working internet connection or Wi-Fi connection.
👉 It will take 5 to 10 minutes for the completion of the survey.
Prize to Avail by Completing Portillo’s Listens
All you have to do is follow and execute the below guide to complete the www.tellportillos.smg.com survey. In return for your honest feedback and valuable suggestions, you will win free french fries or other prizes as printed on the purchase receipt.
The participants can also win any other rewards, offers, discount coupons or prizes as printed on the purchase receipt.
The validation code comes with a validity period. Therefore, the validation code must be used before it gets expired.
You can use the won discount coupon on your next purchase at the restaurant to get some extra discount.
Portillo’s are working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment in their future visits.
Rules to Participate in Portillo’s Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
👉 The prize cannot be transferred or substituted.
👉 You must able to read and understand the English or Spanish language.
👉 At the time of participating in the feedback survey, the participant’s age must be 18 or above.
👉 The participants must not have any relationship with any of the employees of Portillo’s.
👉 The employees of Portillo’s cannot participate in the survey.
👉 Make sure that the 20 digits survey code must be printed on the purchase receipt.
👉 The participants must be the legal resident of the United States of America or The District of Columbia.
👉 The feedback provided in the survey must be unbiased.
👉 Make sure to carry the validation code along with the purchase receipt on your next visit to redeem rewards.
👉 TellPortillo’s survey must be taken online to eligible for the rewards.
👉 You must take the survey within 3 days after the issue of purchase receipt.
👉 Make sure to redeem your coupon code within 30 days after taking the survey.
Also read:- JCPenney Survey – Customer Feedback Survey
Steps for Completing the Portillo’s Customer Experience Survey
Below, we have mentioned the detailed steps to participate in the survey program.
- The participants have to simply click on the below links to begin the survey:
- Here, select the language in which you want to proceed – English or Spanish.
- Now, you will find the 20 digits survey code printed on the purchase receipt.
- Now, enter the same survey code in the required field.
- Then click on the Next button.
- Here, the survey will start.
- A number of questions will appear on your screen. All the questions will be related to your last visit to Portillo’s restaurant.
- All the questions asked in the survey will be like the cleanliness of the restaurant, co-operatives of the working staff, availability of the food products, price, quality and taste of the food, restaurant environment, interior and much more.
- We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
- Rate the answers as per your experience.
- Next, fill your basic contact details.
- Once filled, click on Proceed.
- Congrats on completing the TellPortillo’s survey.
- Write down the validation code on the purchase receipt. Make sure to take the purchase receipt along with the validation code to redeem rewards as printed on the receipt or free french fries.
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Facing any issues then you can easily contact Portillo’s customer service to get instant assistance. Below we have provided the corporate office address of Portillo’s for assistance.
> Portillo’s Corporate Office Address:
The corporate office address is given below :
– Portillo Restaurant Group Corporate Office
2001 Spring Rd #400
Oak Brook, IL 60523.
Few More Words
Just follow the above-featured guide to complete the TellPortillo’s feedback survey and get the validation code to redeem the offer as printed on the purchase receipt or free french fries. The rules to consider, rewards to earn and step by step guide are already discussed above. Comment below your queries. We will give our best to resolve your queries. Stay tuned.