Now, you can complete the pollo tropical customer satisfaction survey and get a chance to win a $2 off gift card. Pollo Tropical is an American restaurant chain founded by two brothers named larry and Stuart harris in Miami, Florida in 1988. In 1993, there are eight Pollo Tropical restaurant was running. As of 2019, the company owns and operates more than 140 restaurant locations throughout Georgia and Florida. They also have 32 franchise locations throughout Central America, Puerto Rico, the Caribbean, and South America.
As of 2017, there are more than 5,600 employees were working at various Pollo Tropical restaurants. The company headquarters are located in Miami-dade country, Florida. Fiesta Restaurant Group is the parent company of Pollo Tropical. In 2019, the company reported revenue of $363, 473,000 US dollars. Their restaurants serve mouth-watering dishes including black beans, yuca, grilled chicken, yellow rice, and more.
Conducting an online survey is the best successful method when it comes to collect honest and reliable feedback, suggestions, complaints, and opinions about the food’s quality, taste, and customer service.
This survey is completely oriented towards collecting honest feedback from their customers to know the customer service satisfaction level. The complete information about the PolloListens survey, rules to consider, rewards to earn, and step by step guide to complete the survey are given below.
- 1 What is Pollo Tropical Guest Satisfactory Survey
- 2 Steps for Complete the TellPolloTropical Customer Experience Survey
What is Pollo Tropical Guest Satisfactory Survey
PolloListens is basically a customer satisfaction survey program where their customers can give their valuable opinions, suggestions, complaints to the administration, and get a coupon code that can be used to win rewards.
|Survey Name||PolloListens.com - Pollo Tropical Survey|
|Rewards||Win $2 Off Coupon|
|Store Receipt Required?||Yes|
Pollo Tropical guest feedback program will provide valuable feedback and suggestions to decision-makers of Pollo Tropical restaurants so that they will work on the service gap and improve their customer service and food quality.
Resultant, the customers will get better and improved customer service and food quality whenever next time they visit the Pollo Tropical restaurant in the future.
All the questions asked in the survey will be related to your recent visit to Pollo Tropical like the cleanliness of the restaurant, behavior of the working staff, availability of the food dishes, price, taste, quality of the food, experience, restaurant environment, interior, billing time, location and much more.
It is believed that customers will give their honest unbiased feedback for the betterment of Pollo Tropical restaurants. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
Complete the Pollo Tropical satisfaction survey to get the chance of winning a free $2 off coupon that can be redeemed to get discounts on your next purchase or offer printed on the purchase receipt.
Pollo Tropical Satisfaction Survey Requirements
Below, we have listed some basic requirements that need to be fulfilled before you participate in the survey. They are very necessary for the successful completion of the feedback program.
? A valid purchase receipt from the Pollo Tropical restaurant.
? The participants must be able to recall their last visit experience at the restaurant.
? You will need access to a desktop/ laptop/ smartphone/ tablet.
? A fast working internet connection or Wi-Fi connection.
? It will take 5 to 10 minutes for the completion of the survey.
Prize to Avail by Completing Pollo Tropical Listens Survey
All you have to do is follow and execute the below guide to complete the www.pollolistens.com survey. In return for your honest feedback and valuable suggestions, you will win a free $2 off coupon code.
The coupon code comes with a validity period. Therefore, the coupon code must be used before it gets expired.
You can use the coupon to redeem the offers and discounts as printed on the purchase receipt.
Pollo Tropical is working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment in their future visits.
Rules to Participate in Pollo Tropical Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
? The prize cannot be transferred or substituted.
? You must able to read and understand the English or Spanish language.
? At the time of participating in the feedback survey, the participant’s age must be 13 or above.
? The participants must not have any relationship with any of the employees of Pollo Tropical.
? The employees of Pollo Tropical cannot participate in the survey.
? Make sure that the survey code is printed on the purchase receipt.
? The participants must be the legal resident of the United States of America, United Kingdom, or Canada.
? The feedback provided in the survey must be unbiased.
? Make sure to carry the coupon code along with the purchase receipt on your next visit to redeem rewards.
? PolloListens surveys must be taken online to eligible for the rewards.
? The participants must provide their valid e-mail address, phone number, and other contact details.
? The date and time of purchase must be printed on the purchase receipt.
? The survey code is valid for only two days from the date of purchase. Therefore, you must take the survey before it gets expired.
? One participant can take only up to five surveys in a single month.
Steps for Complete the TellPolloTropical Customer Experience Survey
Below, we have mentioned the detailed steps to participate in the survey program.
- The participants have to simply click on the below links to begin the survey:
- Here, select the language in which you want to proceed – English or Spanish.
- Now, enter the 16 digits survey code the same as printed on the purchase receipt.
- Next, enter the date of purchase in the required field the same as printed on the restaurant receipt.
- Here, enter the time of visit in the required fields.
- Now, click on the Submit button and the survey will start.
- A number of questions will appear on your screen. All the questions will be related to your last visit to the Pollo Tropical restaurant.
- All the questions asked in the survey will be related to your recent visit to Pollo Tropical like the cleanliness of the restaurant, behavior of the working staff, availability of the food dishes, price, taste, and quality of the food, experience, restaurant environment, interior, billing time, location and much more.
- We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
- Rate the answers as per your experience.
- Next, fill your basic contact details.
- Once filled, click on Proceed.
- Congrats on completing the PolloListens survey.
- Write down the coupon code on the purchase receipt. Make sure to take the purchase receipt along with the coupon code to redeem offers and discounts as printed on the restaurant receipt or get $2 off on your next purchase.
Facing any issues then you can easily contact Pollo Tropical customer service to get instant assistance. Below we have provided the customer service contact number and mailing address of Pollo Tropical for assistance.
> Pollo Tropical Customer Service Contact Number:
The customer service contact number of Pollo Tropical is given below:
> Pollo Tropical Mailing Address:
The mailing address of Pollo Tropical is given below :
– Pollo Tropical Headquarters, 7255 Corporate Center Drive, Suite C, Miami, FL 33126
Few More Words
Just follow the above-featured guide to complete the PolloListens feedback survey and win a coupon to get $2 off on your next purchase or offer as printed on the restaurant receipt. The rules to consider rewards to earn, and step by step guide is already discussed above. Comment below your queries. We will give our best to resolve your queries. Stay tuned for regular updates on latest campaigns, surveys, and sweepstakes.