Love to shop at JCPenney? Now, you can convert your purchase receipt into a reward that you can redeem on your next shopping at JCPenney. JCPenney is an American departmental store chain. You can shop for furniture, jewelry, cosmetics, toys, clothing, houseware, footwear, and many other products at various JCPenny stores.
The first JCPenny was founded by James Cash Penny on 14 April 1902 in Kemmer, Wyoming, United States. Currently, there are more than 850 JCPenny departmental stores in the United States and Puerto Rico. The company main headquarters is located in 6501 Legacy Drive, Plano, Texas, United States.
At present, Jill Soltau is working as the chief executive officer in the company. There are more than 95,000 employees are working at various JCPenny departmental stores.
They are also aware of their customer feedback. How well they are serving their customers and in order to know customer satisfaction level they have introduced their official TalkToJCPenny survey that you can complete to give opinions, suggestions, and complaints.
In return, they are providing coupon code after the completion of the survey that you can use to redeem 10% – 15% off on your next visit at the JCPenney departmental store.
Here, we have given a detailed guide to complete the JCPenny customer satisfaction survey. We have given rules to consider, rewards and step by step guide to complete the survey.
TalkToJCPenny Customer Experience Survey
JCPenny is an official feedback survey by the JCPenney administration where customers can give their valuable opinions, suggestions, complaints and win coupon code after the completion of the survey that you can use to redeem 10% – 15% off on your next visit at JCPenney departmental store.
Feedback of customers will give valuable opinions and suggestions to the administration of the JCPenney stores so that they will upgrade their customer service and product quality to the next level.
|Survey Name||JCPenney Survey|
|Rewards||Win $500 Gift Card|
|Store Receipt Required?||No|
Resultant, customers will get better customer service, quality, and taste as per improvement whenever next time they visit JCPenney in the future.
Cleanliness of the departmental store, cooperativeness of the working staff, availability, price, quality of the products, store interior and location are some topics of questions asked in the JCPenneyFeedback survey.
After completing the survey, you will get a free coupon code that you can use to redeem rewards on your next visit to the JCPenney store.
JCPenny Survey Requirements
? You will need access to a smartphone/ tablet/ desktop/ laptop.
? A valid purchase receipt from your recent visit to the JCPenney store.
? Fast working internet connection.
? It will take five to ten minutes to complete the survey.
? The participants must be able to recall their last visit experience.
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Rules to Participate in JCPenney Guest Satisfaction Survey
? The purchase is mandatory to participate in the TalkToJCPenny survey.
? Applicant’s age must be majority or older in your province or territory where he/she lives at the time of participating in the customer feedback program.
? The survey access code of 22 digits must be printed on the JCPenney store purchase receipt you received at the time of purchase.
? Sponsor, affiliate with the company, employees and their family members are not valid to participate in the JCPennyFeedback.
? The survey access code is valid for seven days from the date of purchase. Therefore, take the survey before it gets invalid.
? Participants must be able to read and understand English or Espanol language.
? You will get a coupon code after the completion of the survey.
? The feedback provided in the survey just be unbiased.
? You must provide a valid email address and phone number.
? There is a limit to use the coupon code only once.
? Participants must have filled out the TalkToJCPenny survey online to be eligible for the coupon.
? The participants must be the legal resident of the United States or Puerto Rico.
TalkToJCPenny Survey Rewards
All you have to do is follow the below-detailed guide to complete the JCPenney listens to survey. After completing the survey, you will get a coupon code.
You can use the coupon code to redeem 10% – 15% off on your next visit to JCPenney departmental store.
You can also win any other reward as printed on the purchase receipt.
Also, it is recommended to give your valuable feedback honestly so that they can improve the required services to serve customers better on their next visit.
Complete the JCPenny Customer Feedback Survey and Win $500 Gift Card
- You have to simply click on the below link to start the survey.
- Now, select the language in which you want to proceed- English or Espanol.
- You will find the survey access code of 22 digits printed on the purchase receipt of the JCPenney store. Fill the same survey code in the required field.
- Once done, click on the Next button.
- Now, the survey will start.
- Here, you have to answer a number of questions. All the questions will be related to the last experience you visited at the JCPenney departmental store. Therefore, recall your last visit experience.
- The behavior of staff, cleanliness of the departmental store, price and quality of products, customer satisfaction, experience and availability of the product items are some topics of the questions asked in the TalkToJCPenny survey.
- Answer all the questions honestly because this survey is mainly focused on improving customer service.
- Now, enter your contact information like name, address, phone number, and email address.
- After the survey gets completed, you will get a coupon code that you can use to redeem rewards on your next visit to the JCPenney store.
- Congrats! On completing the JCPenny customer feedback survey.
- Now, you can use the coupon code to redeem 10% – 15% off coupon on your next visit at the JCPenney store. Make sure to carry the coupon code and purchase receipt with you.
Facing any issues? Simply contact JCPenney customer service to get assistance. Below we have provided the customer service numbers to get assistance on gift registry, gadgets, and appliances, credit card, any purchase or general inquiry.
• Customer Service Contact Number for Gift Registry:
The customer service contact number for the gift registry is given below. You can call on this number and get instant support.
• Customer Service Contact Number for Gadgets and Appliances:
The customer service contact number for gadgets and appliances is given below. You can call on this number and get instant support.
• Customer Service Contact Number for Credit Card:
The customer service contact number for the credit card is given below. You can call on this number and get instant support.
• Customer Service Contact Number for Any Purchase or General Enquiry:
The customer service contact number for any purchase or general inquiry is given below. You can call on this number and get instant support.
The main purpose of the TalkToJCPenny survey program is to update the customer satisfaction and experience by fulfilling the gaps in customer service. Comment below your survey experience at the JCPenny feedback program.
Follow the above-detailed guide to complete the TalkToJCPenny survey and get the coupon code that you can use to redeem 10% – 15% off on your next visit at JCPenney store. Comment below if you want to ask any questions. Stay tuned with for more updates on the latest contests, sweepstakes drawings, campaigns, surveys.