The original roots of the Cumberland Farms are from Cumberland, Rhode Island. Now, they have featured their official Cumberland Farms customer experience program that you can complete and get entry into sweepstakes to get the chance of winning a $100 gift card.
Vasilios and Aphrodite Haseotes purchased a single-cow farm in Cumberland in 1938. The business was going excellent and it became one of the largest dairy farms in Southern New England.
In 1958, a dairy store was opened in Bellingham, Massachusetts. In 1962, the first convenience store in the northeastern United States. The company headquarters are located in Westborough, Massachusetts.
Right now, Cumberland Farm operates 566 retail stores, gas stations, and a support system including petroleum and grocery distribution operations in 8 states. These eight states are Florida, Maine, New York, Vermont, Connecticut, Massachusetts, New Hampshire, and Rhode Island.
At their stores, you will find various items including subs, pizzas, chickens, candy, chilled drinks, pastries, coffee, and much more.
It is found that conducting an online survey is the best successful method when it comes to collect honest and reliable feedback, suggestions, complaints, and opinions about the product’s quality and customer service satisfaction level.
This survey is completely oriented towards collecting honest feedback from their customers to know the customer service satisfaction level. The complete information about the Cumberland Farms survey, rules to consider, rewards to earn, and a step-by-step guide to complete the survey are given below.
Contents
What is Cumberland Farms Guest Satisfaction Survey?
Cumberland Farms survey is basically a customer satisfaction survey program where their customers can give their valuable opinions, suggestions, complaints, and get entry into sweepstakes drawing to win rewards.
CumbysExperience program will provide valuable feedback and suggestions to the decision-makers of Cumberland Farms so that they will work on the service gap and improve their customer service, product quality, and other aspects.
| Survey Name | Cumberland Customer Satisfaction Survey |
|---|---|
| Rewards | Win $100 Gift Card |
| Store Receipt Required? | Yes |
| Survey Link | guestsurvey.cumberlandfarms.com |
| Age Limit | - |
| Location | Any |
Resultant, the customers will get better and improved customer service and product quality whenever next time they visit the Cumberland Farms convince store.
All the questions asked in the survey will be related to your recent visit experiences to Cumby’s like the availability of the products, price, quality of the offered items, customer service, customer satisfaction, store environment, interior, location, billing time, and much more.
It is believed that customers will give their honest unbiased feedback for the betterment of Cumberland Farms stores. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
CumberlandFarmsListens Survey Requirements
Below, we have listed some basic requirements that need to be fulfilled before you participate in the survey. They are very necessary for the successful completion of this customer feedback program.
?A valid purchase receipt from the Cumberland Farms store.
? The participants must be able to recall the last visit experience at the Cumberland Farms store.
? You will need access to a desktop/ laptop/ smartphone/ tablet.
? A fast working internet connection or Wi-Fi connection.
? The survey will take 5 to 10 minutes for completion.
Prizes to Avail by Completing Cumberland Farms Customer Service Survey
All you have to do is follow and execute the below guide to complete the Cumberland Farms loyalty survey. In return for your honest feedback and valuable suggestions, you will get entry into sweepstakes drawing to win rewards.
On the completion of the survey, the participants will get entry into sweepstakes to get the chance of winning a $100 gift card.
The gift card comes with a validity period. Therefore, the gift card must be used before it gets expired.
Cumberland Farms is working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment on their future visits and a better experience.
Rules to Participate in Cumberland Farms Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
? The prize cannot be transferred or substituted.
? You must be able to read and understand the English language.
? At the time of participating in the feedback survey, the participant’s age must be 18 or above.
? The participants must not have any relationship with any of the employees of Cumby’s.
? The employees of Cumberland Farms cannot participate in the survey.
? Make sure that the 4 digits store number is printed on the purchase receipt of the store.
? The date and time of purchase must be printed on the store receipt.
? The gift card cannot be converted into cash.
? The feedback provided in the survey must be unbiased.
? The participants must be a legal resident of the 50 states of the United States or the District of Columbia.
? The participant must provide a valid email address and contact number.
? There is a limit of one entry per purchase receipt.
Steps for Completing the Cumberland Customer Satisfaction Survey
Below, we have mentioned the detailed steps to participate in the survey program.
- The participants have to simply click on the below links to begin the survey:guestsurvey.cumberlandfarms.com
- Look at the purchase receipt for the store number.
- Now, enter the 4 digits store number the same as printed on the purchase receipt.
- Here, enter the date and time of purchase in the required field the same as printed on the store receipt.
- Now, click on the submit button.
- Here, the survey will begin.
- A number of questions will appear on your screen. All the questions will be related to your last visit experience at the Cumberland convince store.
- All the questions asked in the survey will be related to your recent visit experience to Cumberland Farms like the availability of the products, price, quality of the available items, customer service, customer satisfaction, store environment, billing time, interior, location, and much more.
- We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
- Rate the answers as per your experience.
- Next, fill your basic contact details.
- Once filled, click on Proceed.
- Congrats on completing the Cumberland Farms survey and got entry into sweepstakes drawing to win a $100 gift card.
Any Issues?
Facing any issues then you can easily contact Cumberland Farm’s customer service to get instant assistance. Below we have provided the customer service contact number and mailing address for assistance.
Cumberland Farms Customer Service Contact Number
The customer service contact number of Cumby’s is given below. You can call on this number and get your queries resolved.
— 18002259702
Cumberland Farms Mailing Address
The mailing address of Cumberland Farms is given below:
— Cumberland Farms, Inc., 165 Flanders Road, Westborough, MA 01581
Last Words
Just follow the above-featured guide to complete the Cumberland Farms guest feedback survey and get entry into sweepstakes drawing to get the chance of winning a $100 gift card. The rules to consider rewards to earn, and a step-by-step guide is already discussed above. Comment below your queries. We will give our best to resolve them. Keep winning and reading for the latest surveys and campaigns.
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