Love the southern country theme of Cracker Barrel? The first and original Cracker Barrel restaurant was opened on 19 September 1969 in Lebanon, Tennessee. It was founded by David Evans. Right now, Cracker Barrel Old Country store is one of the most popular combined restaurant and gift store chains in the whole United States.
The company main headquarters are located in Lebanon, Tennessee, United States. Currently, there are more than 650 stores are located at various locations in the United States. There are more than 73,000 employees are working at various Cracker Barrel restaurants and gift stores.
The company had reported a revenue of $3.07 billion US dollars in the financial year 2019. Before the expansion in store numbers, most stores were located near the interstate highway in the midwestern and southwestern parts of the US.
Now, they have featured their official Cracker Barrel customer experience survey to get entry into sweepstakes to win $100 gift card or the rocking chair. This survey is completely oriented towards collecting honest feedback from their customers to know their customer service satisfaction level.
- 1 Cracker Barrel Customer Satisfaction Survey
- 2 Steps for Completing the Cracker Barrel Customer Experience Survey
Cracker Barrel Customer Satisfaction Survey
Cracker Barrel listens is basically a customer satisfaction survey & sweepstakes program where their customers give their valuable opinions, suggestions, complaints and get entry into sweepstakes drawing and win great rewards.
Complete the Cracker Barrel survey to get the entry in sweepstakes to get the chance to win some great rewards. The winner participants can either win a Cracker Barrel rocking chair or $100 gift card.
Cracker Barrel’s guest satisfaction program will provide valuable feedback and suggestions to decision-makers of Cracker Barrel so that they will work on the service gap and improve their customer service and product quality.
Cracker Barrel Survey Information
|Survey Name||Cracker Barrel|
|Rewards||Win $100 Gift Card|
|Store Receipt Required?||Yes|
Resultant, the customers will get better and improved customer service and product quality whenever next time they visit the Cracker Barrel store in the future.
All the questions asked in the survey will be related to your recent visit to Cracker Barrel like the cleanliness of the restaurant, co-operatives of the working staff, availability of the products, price, quality of the products, restaurant environment, interior and much more.
It is believed that customers of Cracker Barrel will give their honest unbiased feedback for the betterment of Cracker Barrel. This survey is completely oriented towards improving the customer satisfaction level. Through this survey, the administration will know what their customers like and what they don’t like.
Cracker Barrel Client Satisfaction Survey Requirements
? A valid purchase receipt from Cracker Barrel restaurant.
? Even, if you do not make a purchase at Cracker Barrel restaurant then still you can participate in the CrackerBarrelFeedback survey. Just follow the below guide to know more.
? You will need access to a desktop/ laptop/ smartphone/ tablet.
? A fast working internet connection or Wi-Fi connection.
? The participants must be able to recall their last visit experience at the restaurant.
Prize to Avail by Completing CrackerBarrelListens Survey
All you have to do is follow and execute the below guide to complete the Cracker Barrel customer experience feedback program. In return for your honest feedback and valuable suggestions, you will get entry into the sweepstakes drawing to get the chance to win $100 gift card or the rocking chair.
The Cracker Barrel chair is worth $150 and the Cracker Barrel gift card is worth $100.
The participants can select between the Cracker Barrel rolling chair sweepstakes or the gift card drawing.
The gift card comes with a validity period. Therefore, the gift card must be availed before it gets expired.
All winners will be informed within 4-6 weeks of winner verification.
Cracker Barrel is working on the valuable suggestions and feedback provided by their customers. They will work on suggestions, complaints so that their customers will get better treatment in their future visits.
Rules to Participate in Cracker Barrel Guest Satisfaction Survey
There are some rules to consider that before going to participate in the feedback program. Follow the rules carefully to avoid any termination of participation.
? The participants must be the permanent resident of 50 states of the United States of America and the District of Columbia.
? You must able to read and understand the language — English or Spanish.
? At the time of participating in the feedback survey, the participant’s age must be 18 or above.
? The participants must not have any relationship with any of the employees of Cracker Barrel.
? The employees of Cracker Barrel cannot participate in the survey.
? Make sure that the survey access code must be printed on the purchase receipt of Cracker Barrel.
? The survey access code will expire after seven days of making the purchase.
? There are three ways to participate in the feedback survey – online method, mail-in entry method, and phone method.
? The online and phone method requires the purchase receipt including the survey access code.
? The mail-entry method doesn’t require a purchase receipt or survey access code.
? There are unlimited entries via the mail-in method are allowed. But every mail-in entry needs to be separately enveloped.
? Making a purchase doesn’t increase your chance of winning.
? The prizes cannot be substituted for cash.
? All the taxes applicable are winner duty.
? There is a limit of one entry per week via online and phone call method.
Steps for Completing the Cracker Barrel Customer Experience Survey
Below, we have mentioned the detailed steps to participate in the survey program. This guide is divided into three methods to complete the survey. The online and phone method requires the purchase receipt. No need to purchase receipt via mail-in entry method.
Method #1: By Online Entry
- The participants have to simply click on the below links to begin the survey based on the survey access code digits.
- The 12 digit survey access code holders have to click on below link to start the survey:
- The 14 digit survey access code holders have to click on the below link to start the survey:
- Next, select the language in which you want to proceed with the survey.
- Here, enter the survey access code the same as printed on the purchase receipt.
- Now, hit the Next button.
- Here, the survey will begin.
- A number of questions will appear on your screen. All the questions will be related to your last visit to Cracker Barrel restaurant.
- Questions will be related to the behavior of staff, billing time, availability of the desired item, cleanliness of the restaurant and much more.
- We recommend answering all the questions honestly. These questions are basically asked to know about their service from the customer end and to ensure improved service in the future.
- Rate the answers as per your experience.
- Next, fill your basic contact details. These are required because they will contact you if you won the reward.
- Once filled, click on Proceed.
- Here, you got the entry into CrackerBarrelListens sweepstakes.
- Congrats on completing the Cracker Barrel survey.
Method #2: By Mail-in Entry
You can also enter this customer feedback program without making a purchase at the Cracker Barrel restaurant. Just follow and execute the below steps.
1. Take a postcard and a pen.
2. Write down the following details on the paper:-
– Phone number.
3. Mail this entry form to the following address:
Cracker Barrel Survey Sweepstakes,
PO Box 16470,
Rochester, NY 14616.
Method #3: By Phone Entry:
You can also enter the CrackerBarrelExperience using a telephone. You just need to follow and execute the below steps to enter into the survey
1. First, dial 18006516595.
2. Here, provide the survey access code the same as printed on the purchase receipt.
3. Now, answer all the asked questions honestly. All the questions will be related to your recent visit to Cracker Barrel restaurant.
4. That’s it. Complete the survey on the phone and get your entry into the sweepstakes to win a $100 gift card or rocking chair.
Facing any issues then you can easily contact Cracker Barrel customer service to get instant assistance. Below we have provided the Cracker Barrel guest relations contact number for assistance.
> Cracker Barrel Guest Relations Contact Number:-
The guest relations contact number of Cracker Barrel is given below. You can call on this number and get instant support.
Just follow the above-featured guide to complete Cracker Barrel survey and get entry into the sweepstakes to get the chance of winning a $100 gift card or rocking chair. The rules to consider, rewards to earn and step by step guide are already discussed above. Comment below your queries. We will give our best to resolve them. Stay tuned for more survey completion guides.